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Phaseone Service Group

Keyholding & Alarm Response

Keyholding and alarm response service which conforms to BS7984. Upon alarm activation our keyholders will attend your premises within minutes to investigate the reason for alarm.

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Home » Our Services » Mobile Security » Keyholding & Alarm Response
Keyholding & Alarm Response2020-09-03T12:54:34+00:00

Our national keyholding and alarm response service offers the fastest alarm response times in the country.

At Phaseone Service Group, we offer keyholding and alarm response as part of our mobile security services. Your alarm system can be set up to alert our control room that it has been activated. If this happens, your designated Phase One keyholder will be able to take immediate action and attend your premises as well as alerting you, as the owner, or the emergency services if necessary.

Keyholding2020-09-03T15:32:00+00:00

With the best will in the world, it is not always possible to have every site staffed with personnel 24 hours a day, 7 days a week. This would be costly and a waste of resources and staff time, especially during the hours when your site is closed for business.

We have the solution within Phase One’s mobile security services. We can provide you with a qualified designated keyholder to ensure that there is someone in the vicinity who can respond to alarm calls and other alerts outside of your site’s operational hours. Your designated keyholder will be on call to attend your premises within 20 minutes of any alarm call, in line with BS 7984 regulations.

You can have the peace of mind in knowing that your site will be attended by fully trained and licensed security personnel in the case of any out-of-hours alerts, without having to fund full time out-of-hours staff at your site. The security presence that this service provides for your site will not only leave you reassured that there will be personnel in attendance in case of an emergency, but it will also reduce the risk of the alarm calls occurring in the first place, as this security presence will deter intruders.

Alarm Response2020-09-03T15:32:11+00:00

Most business premises have an alarm system installed, designed to let business owners, neighbours and potentially the emergency services know when there is a security problem. However, many alarm systems are not in fact connected in such a way to alert the appropriate people that something untoward has happened.

An alarm system that does not make anyone aware that it has been set off has little use beyond the hope that it will deter intruders. Once trespassers have gained entry into the building its installation then becomes pointless.

At Phase One, we offer alarm response as part of our mobile security package. Your business’s alarm system can be set up in such a way as to alert one of our fully trained and licensed security personnel that it has been activated. If this happens, your designated Phase One keyholder will be able to take immediate action and attend your premises as well as alerting you, as the business owner, or the emergency services if necessary.

With a dedicated 24-hour alarm response service comes greater reassurance that the alarm system that is designed to protect your premises from unwanted attention will remain secure and be effective in your absence.

How can we help?

If you’re looking for more information, need to talk to someone about an enquiry or want to chat about your service needs, then you’ve come to the right place.

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KEYHOLDING AND ALARM RESPONSE

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Alarm responders across the UK
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Average Response Time
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Operating 24 hours a day, 7 days a week
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Calls in the Last Quarter

All of our keyholding and alarm response officers are screened to BS7858

Keyholders are licensed by the Security Industry Authority (SIA)

Our alarm response service is ranked in the top 15% in the UK

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