Our fully trained personnel have the customer service skills needed to provide a top quality reception and front of house services. The professionals from Phaseone Service Group provides a reassuring, uniformed service within your front of house, yet possesses all the essential customer service skills needed to put visitors at ease from the outset. When you book reception and front of house security from Phaseone, you’re choosing an efficient, knowledgeable front of house service that’s available 24/7. Your front of house personnel provides a range of duties, including reception, access control, and pass or visitor authorisation. Contact Us.