Our response times across our UK network are the fastest in the industry. We track them carefully and always aim to attend in the fastest possible time. We can’t give you an exact time as there are a variety of factors which may impact arrival time like weather, congestion, construction. We don’t guarantee response times, and ask you to be wary of any one who does. We don’t believe in false promises. If you are concerned about our response time to a job then please let us know.