Looking for a reliable security company in Chester le Street to respond to your intruder alarm system when it’s activated?

Phaseone Service Group is a nationwide security company which provides a comprehensive keyholding and alarm response service in Chester le Street to response to your intruder, fire and smoke alarms in accordance with ACPO guidelines. Once alerted by your Alarm Monitoring Station we will dispatch a fully trained and SIA licensed mobile response officer to your premises in Chester le Street to investigate the cause of the alarm activation.
Keyholding and Alarm Response Chester le Street

Keyholding in Chester le Street

Keys are kept in a safe and secure environment which has been audited to BS7984, so you can rest assured your keys are in safe hands. Only upon an alarm activation are your keys handed over to our fully trained alarm response officers in Chester le Street to investigate the cause of alarm.
Keyholding Company Chester le Street

How alarm response in Chester le Street works?

  1. We receive the call from your monitoring station that the alarm in Chester le Street has been activated;
  2. We dispatch a fully trained & SIA licensed response officer to investigate the alarm within 20 minutes;
  3. We complete a full internal and external inspection of the premises report all findings accordingly to the correct people including emergency services (if required);
  4. We submit an insurance compliant incident report, via email, before leaving your premises.

Chester le Street Keyholding

Risks of using in-house keyholders in Chester le Street

Employers Duty of Care places stringent requirements upon Companies and organizations Directors who face full Responsibility to protect their employees. Ask yourself: –

  • Do you have a keyholder / loneworker system?
  • Do you have processes in place to safeguard employees attending intruder / fire alarms?
  • Do you have 2 key holders on standby to attend alarm activation’s?
  • Do you have to pay them for being on call? Usually £50.00 per week, per person.
  • Do you have to pay them for call outs?
  • Do you have processes in place should your key holder be attacked?
  • Do your staff performance levels drop if they’ve been called out the night before?
  • Do you have an up to date risk assessment and insurances?

If one of your staff (a lone worker) suffer an accident or be attacked and injured whilst attending a Key Holding & Alarm Response call out in Chester le Street they may have a reasonable claim in court for compensation as a result of corporate negligence or worse.

In-house Keyholders tend to be key-members of the management team – what problems would it cause if one of your managers was off work for 3-months due to an attack?

To conclude; it’s much safer and cost effective outsourcing your keyholding and alarm response to us which can be paid monthly or annually. Get a quote here.
Alarm Response Chester le Street

Other mobile security services in Chester le Street

  • Keyholding Chester le Street;
  • Alarm response Chester le Street;
  • Lone worker checks Chester le Street;
  • Unlock and lock up service Chester le Street;
  • Mobile security patrols Chester le Street;
  • Property inspections Chester le Street;
  • Survey reports Chester le Street.